More and more healthcare organizations are turning to managed services providers (MSPs) for their IT needs. The outsourced technology support model lets hospitals and clinics focus on being healthcare providers rather than IT professionals learning on the fly.
Here's why partnering with MSPs is beneficial for healthcare providers:
MSPs guarantee response times
When it comes to providing healthcare services, constant uptime and availability can be a matter of life and death. Your IT support team shouldn’t be any different. Most MSPs guarantee maximum response times and support lines that are open 24 hours a day.
If something breaks or you come across technical issues in the dead of night, you shouldn’t have to worry about whether an in-house technician takes too long to pick up the phone or can’t make it in.
MSPs help with business continuity plans
You risk putting your practice in jeopardy if your IT team can’t help you recover from an outage or natural disaster. A business continuity plan is an absolute necessity in your healthcare organization — you simply can’t afford to lose all your valuable medical data in the event of a disaster.
MSPs maintain HIPAA-compliant off-site backups and failover systems so you can prevent any sudden regulatory or customer retention issues.
MSPs provide proactive security
In the world of healthcare data security, complying with HIPAA mandates is essential. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate.
MSPs offer security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.
MSPs boost practice efficiency
Healthcare staffing is often a hassle. But thankfully, MSPs can help set up, secure, and support high-tech solutions that reduce your HR concerns. Practices can take advantage of automation, enterprise resource planning software, and database management to reduce human errors and increase operational efficiency.
If you want to learn more about how great technology and support can benefit your healthcare practice, get in touch with us today — we provide the perfect set of IT solutions and outstanding support to drive your organization forward.