Our Guarantee

  1. We Promise to Respond in Sixty Minutes or Less. Our professional technicians will address your computer support problem immediately or call you back in sixty minutes or less. You don't pay if we don't get back to you in sixty minutes or less.
  2. Light Speed Repair. Why wait all day for your computer to be repaired? Your computer IT network is important to you. So we offer prompt remote network IT support services. This network support service allows your computer network to be accessed remotely. We'll dispatch a technician that same business day, if not.
  3. No Technical Jargon. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. There is absolutely no intimidating "geek speak" by our IT support technicians.
  4. 100% Unconditional Satisfaction is Yours - We Guarantee It. Expect total satisfaction with our products, IT Consulting and technology support services. You can entrust our IT management services for a successful outcome with no hassles whatsoever.
  5. A Clear and Certain Outcome - No Unwanted Surprises. You can plan on no damage being done to your network and data. We evaluate first to see if there are any potential risks before we begin computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. You may choose to backup and secure your data first beforehand.
  6. All Projects Completed According to Schedule AND Budget. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and dimeing for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  7. Invoices Will Be Accurate. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. You pre-approve all IT management services charges and we bill you accordingly. You'll never be surprised.