Hourly On-Site Rate for Services & Support
Monday - Friday, 8:00 a.m. - 5:00 p.m.
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$195 Per Hour
2-Hour Min.
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Remote Help Desk Support
Monday - Friday, 8:00 a.m. - 5:00 p.m.
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$40 Per 15 Min.
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After-Hours And Weekend Support
Monday - Friday, 5:01 p.m. - 10:00 p.m.
Saturday - Sunday, 8:00 a.m. - 7:00 p.m.
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Not Available
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Remote Emergency Response Time |
As Available |
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On-Site Emergency Response Time |
As Available |
As Available |
1 Day or Less |
Same Day |
Assets & Devices |
Workstations, Servers, Mobile, BYODs
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Networks |
Connections and traffic flows among:
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Applications & Services |
Interactions & flows among:
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Data & Storage |
Identify, classify, securely handle storage |
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Backup, Retain and Dispose |
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Quoted |
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AWS, O365, G-Suite, Digital Office |
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Quoted |
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Cryptographic Protection |
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Quoted |
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Ransomware-proof (Immutable Storage) |
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Quoted |
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People & Organization |
Managed Identities |
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Create, assign, manage, and revoke access |
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Acceptable use policy template |
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Remote access policies and procedures |
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Great Start Security & Privacy |
Firewall (Network & Web Security) |
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Intrusion Protect & Filter |
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Endpoint (Prevent & Detect)1 |
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Email Security & SPAM Protection2 |
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Access Aligned |
Managed Access |
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Remote access |
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Policies, roles, accounts, users, groups |
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Business Continuity & Disaster Recovery |
Respond to Cybersecurity Incidents |
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Recover from Hardware Change/Failure |
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Recover from Cybersecurity Incident |
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Documentation, Asset Mgmt., Compliance, Governance |
Executive Summary Reports |
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Network Documentation |
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Asset Tracking and Reporting |
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Vendor Management 3 |
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Written Disaster Recovery Plan and Updates |
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Quarterly Planning and Readout |
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Technical Services & Line of Business Apps |
Elevate Unified Communications |
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Quoted |
Add/Move/Remove Users, Mailboxes |
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Quoted |
App Licenses and Support |
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Quoted |
Mobile Device Management 4 |
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Quoted |
Software Installation and Upgrades 5 |
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Quoted |
Loaner Laptops/Workstations/Servers 6 |
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Quoted |
Sourcing / Replacing Warranty Parts 7 |
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Quoted |