You guys are unbelievably polite, kind, patient, and have never ever once made me feel stupid for not knowing very much about computers.
You’re like mind readers: When I ask a question, you are able to read between the lines and help me understand what I am trying to do.
You accurately translate between English and computer language.
I feel comfortable asking you guys any question.
The response is very quick – I never have to wait for anything.
Very responsive. BizCare really cares about their clients.
BizCare listens very well.
The onsite visits are great.
We always have confidence that BizCare will fix the problem.
I have always felt that BizCare has been very different from other IT companies. Usually I groan when I have to call IT, but with BizCare it is a pleasure to call, because I know you will get it worked out.
You are unbelievably and unfailingly polite – always kind, always patient. You sense our irritation, are very receptive and quickly get our issues resolved in a very friendly way.
When we ask questions, you guys get what I am trying to say and are able to translate and quickly understand the real problem.
When I call and leave messages, BizCare responds right away – there is never a delay and they provide site visits if needed.
Our Internet access recently went down and we had to perform a computer reinstall. BizCare worked with me to get things the issue resolved over the phone.
I would definitely recommend BizCare. They are different because they are able to collaborate with you to fix problems, which puts you at ease, helps you feel comfortable and instills confidence in your ability to partner in finding a solution.
It is a pleasure to work with you guys.
Crane Place