Should you monitor your employees online?

To monitor your employees, or not to monitor, that is the topic of this blog post today. If you’ve ever considered monitoring your staff’s online activities, you may’ve been lost as to whether or not it’s the right decision. So we’ve listed the pros and cons of doing it, and some tips to make it a success if you go through with it.

Healthcare’s technological makeover

We may expect to find computers everywhere these days, from our offices, schools and airports to our pockets and wrists, but until now there's not been much call for computers in our hospital operating rooms. But new technology is making waves in healthcare circles and could even save lives by helping surgeons and physicians make life and death decisions.

Be more productive in life and work

If you’re grinding away at your desk, stuck at the office for another late night, wondering when you’ll ever complete that final task on your to-do-list, there is hope: principles that can be applied to make you more productive. These ideas will not only improve the quality of your work and business, but also the quality of your life.

Planning a successful move to Office 365

Office 365 from Microsoft provides businesses of all sizes with the ability to collaborate and exchange information more effectively - this is one of the many reasons why more and more companies are switching to the platform. But migrating to Office 365 is no easy feat, especially if your organization has many users and resources.

4 facts about HIPAA and your IT

While HIPPA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of understanding as to the requirements.

4 benefits of online scheduling

As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility.

Are You Investing in IT to Win—or Just to Keep Up?

IT support isn’t just technology support; it’s business support. That’s because using IT as a strategic asset can differentiate your company and increase your profits. Be one of the few companies that really “gets” IT. Ask us how you can use it to gain an edge. Differentiate your company and increase your profits — with IT It’s easy to think of IT as a tool that comes with a cost — but doing so is a big mistake. That’s because IT, when used properly, can be a strategic asset. It can make your information more accurate, improve your employees’ response time, and even differentiate your company in the marketplace. To make IT a strategic asset as opposed to a tool, it needs to add value. To determine where to make improvement, you’ll want to look at your value chain, which includes all the activities your business performs, and ask which ones earn profits. For example, if you’re a manufacturer, better IT could result in more efficient supply purchasing. If you’re a retailer, better IT could result in fewer units needing after-sales service and repair. Focus on improving IT in those areas and you’ll likely improve profits. An added benefit of this exercise: The use of IT in a new way may create even more opportunities for your company. For example, the Internet allowed Apple to invent iTunes, and now mp3 downloads have overtaken CD sales. Even small businesses can experience this. Case in point: The invention of iTunes has given many startup software companies a distribution channel for apps that otherwise may not have been invented. But the idea doesn’t have to be visionary in this way: YourLittleFilm.com, a small business that creates custom short films, used customer relationship management (CRM) software to help follow up on business leads , and got a 10 percent response rate. How and where you add value with IT developments will depend on your business model. There is little point, for example, in automating production if your customers cherish hand-made products. However, you might find that investing in a CRM system might give you a more efficient way to track your customers’ preferences and provide them with a more personalized service. Using your IT as a strategic asset gives you tools to manage clients worldwide, increases your visibility, and lets you compete with much larger players. Contact us to find out how you can use technology to gain an edge.